About Universal Collection Systems, Inc
Universal Collection Systems, Inc (UCS) is a full service collection agency with its home offices located in Memphis, TN.
Universal Collection Systems, Inc. has been providing Debt Collection Services to clients since 1983. UCS is a veteran-owned, Tennessee-based, small business, with 45 employees that specialize in managed debt collection services. Our Company services Distributors/Retail, State/Local Government, and Medical Collections. UCS is not a letter service, but utilizes live and virtual agents, sends letters, works nights and weekends and takes legal action when necessary.
UCS was started by Jim Moton (our President) and the late Larry Pritchett in 1983. Jim and Larry grew their company the old fashioned way using hard work and developing relationships with their clients. We still believe strongly in this same business approach. Our Executive Management team has over 100 years of combined collection experience with the dedication to identify and apply the most efficient means of achieving prompt, highly effective results.
- We are a Veteran owned Certified Small Business that began in 1983
- We use the latest software technology through Quantrax with artificial intelligence
- We are NOT a letter service, but a full service agency
- 24/7/365 using Collector Artificial Intelligent Chat Box
- We take all forms of payments with our live agents or through our web portal 24/7
- Associations include:
- American Collectors Association
- TN Collectors Association
Staying Up to Date with the Collection Industry
Universal Collection Systems is a member in good standing with the Tennessee Collectors Association and the American Collectors Association. UCS also attends various seminars and conferences related to the collection industry which helps the management stay in the forefront of collection laws and techniques while providing a continual source of education for our employees.
Through the years, UCS has looked for ways to offer additional and valuable services for our clients. As a result, Professional Process Servers was established as an affilated company.
UCS has the following insurance coverages:
$250,000 Money & Securities
$100,000 Computer Fraud
$100,000 Funds Transfer Fraud
$2,000,000 Data Breach
What Sets Us Apart
Proven track record of above average collections for over 38 years.
Use of the American Collectors Association for constant training and education of the latest collection tools and ever changing laws and statutes.
Use of the latest software to assist our team in making contact with and recovering monies owed to our clients. We use skip tracing tools to locate those hard to find consumers and when needed we use the legal system.
Our service is unmatched by our competitors because UCS is not a Cookie cutter business, but instead, we ask what the client’s needs are, and modify the collection program to suit client needs. UCS has a “Whatever It Takes Attitude“.