Information And Resources Helpful To Consumers

Helpful Tips and Info for Consumers


UCS knows that circumstances happen in life and people sometimes get behind on their financial obligations. UCS wants to help you resolve these obligations as quickly as possible while treating you in a courteous and professional manner.

Some helpful consumer tips and answers to questions you may have are listed below:

  • How do I make a payment?

    UCS offers several ways to pay your account:

    1. Payments can be submitted online on the Pay Online page
    2. Mail a check or money order to PO Box 751090, Memphis, TN 38175,
    3. Call one of our Customer Service reps at either 901-452-8900 or 800-393-6489.
  • Who should I call if I have a question on my account or I received a letter and don’t understand why?

    You can call us locally at 901-452-8900 or toll free at 800-393-6489 and one of our Customer Service reps can help answer your questions. You may also email us at

    Juice Plus consumer should call 800-635-3197.

  • How do I report a wrong number?

    Please call 901-869-2639 and give us the wrong number being called and we will remove it from our database.

  • Who do I call if I have a concern?

    Please call 800-393-6489, ext 606 to speak with our compliance department to help resolve your issue.

  • Helpful Links to Collection Industry Sites for Consumers

Discuss your account with a UCS representative by Email (MYACCOUNT@ UNIVERSALCOLLECTIONSYSTEMS.COM) or by form.

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